Search found 4001 matches

by tickstory
Sat Dec 05, 2020 10:08 pm
Forum: Issue/Bug tracking
Topic: Cannot open mt4 (MT4 Build 1310+)
Replies: 1
Views: 8

Re: Cannot open mt4 (MT4 Build 1310+)

Hi Ohm556,

MT4 has recently pushed through a new update which requires you to update your Tickstory. We've sent you an email to assist you further.

Thanks.
by tickstory
Sat Dec 05, 2020 10:02 pm
Forum: Issue/Bug tracking
Topic: Tickstory and Metatrader 4 build 1311
Replies: 1
Views: 1

Re: Tickstory and Metatrader 4 build 1311

Hi Didoanthony,

If you have an active subscription you can click on your download link to receive the latest version 1.9.6.0 of Tickstory which supports Build 1312.
If you are using the Lite version, we will be releasing an update next week.

Thanks.
by tickstory
Sat Dec 05, 2020 9:11 pm
Forum: General Discussion
Topic: Commision Settings ?
Replies: 3
Views: 5810

Re: Commision Settings ?

Yes, apologies. There was a typo in our response. 10 for $10, 15 for $15.
by tickstory
Wed Dec 02, 2020 11:34 pm
Forum: Issue/Bug tracking
Topic: Exporting data to MT4 not working
Replies: 3
Views: 16

Re: Exporting data to MT4 not working

Hi BozhidarKobakov, If the software was working fine before, then this implies that something may have changed on your PC. Some things to check would be: - If you go to File -> Settings -> Dukascopy -> Test , is the test successful? - Has there been some sort of patch/update recently been applied to...
by tickstory
Wed Dec 02, 2020 10:07 pm
Forum: General Discussion
Topic: Software Update
Replies: 1
Views: 9

Re: Software Update

HI Quijote,

We have resent your download link of your purchase. If you use this link, you will get the last version available to you on your chosen subscription.
If you would like to upgrade to the latest version, please let us know and we can send you through some further details.

Thanks.
by tickstory
Wed Dec 02, 2020 12:24 pm
Forum: General Discussion
Topic: No results on back-test
Replies: 1
Views: 5

Re: No results on back-test

Hi,

Please see this article in our FAQ.

Thanks.
by tickstory
Tue Dec 01, 2020 10:30 pm
Forum: Issue/Bug tracking
Topic: Exporting data to MT4 not working
Replies: 3
Views: 16

Re: Exporting data to MT4 not working

Hello BozhidarKobakov.

We unfortunately cannot reproduce the problem on our side. Are you saying that the "MT4 Export" dialog box doesn't even appear?
Would you have another machine you can try the software on to see if that resolves the problem?

Thanks.
by tickstory
Tue Dec 01, 2020 10:21 am
Forum: General Discussion
Topic: Downloadable history for testinge history for testing
Replies: 1
Views: 13

Re: Downloadable history for testinge history for testing

Hello, the data is sourced from Dukascopy.

Cheers.
by tickstory
Tue Dec 01, 2020 10:13 am
Forum: General Discussion
Topic: Automate backtests - run mt4 by console (Control Points)
Replies: 3
Views: 17

Re: Automate backtests - run mt4 by console (Control Points)

Hi nicopozzo09, Technically speaking, the OHLC are generated from the HST/Chart data. This data should remain the same regardless of how you are launching MT4. If you are seeing differences, please make sure that your terminal is disconnected, just in case MT4 is back-filling/over-writing your expor...
by tickstory
Mon Nov 30, 2020 10:28 pm
Forum: General Discussion
Topic: Automate backtests - run mt4 by console (Control Points)
Replies: 3
Views: 17

Re: Automate backtests - run mt4 by console (Control Points)

Hi Nicopozzo09, The 'Control points' method automatically generates the OHLC from the historical data that you exported with Tickstory. Therefore, everything should work as you expect. That is, you will be using the Tickstory exported data with the only thing to note is (as you know) that it won't b...