Search found 4271 matches

by tickstory
Sat Aug 14, 2021 11:22 pm
Forum: Issue/Bug tracking
Topic: Reinstalling TickStory
Replies: 5
Views: 686

Re: Reinstalling TickStory

Hi Tribo,

Thanks for the further information. We were able to locate your license and resent the details to your registered account (1b***@gmail.com). If you dont mind, we will update your email details on this forum so we can assist you better in the future?

Thanks.
by tickstory
Sat Aug 14, 2021 11:17 pm
Forum: General Discussion
Topic: How much GB is 10 years data 28 pairs
Replies: 22
Views: 4004

Re: How much GB is 10 years data 28 pairs

Hi Erptrader, The screenshot you gave looks like it is proceeding with the back-test correctly? If you are not seeing the data, could you please make sure you have done the following: 1) In Tickstory File -> Settings -> MT4 Settings , please make sure you have added the command switch "/portable" (w...
by tickstory
Sat Aug 14, 2021 2:58 am
Forum: Beta Discussion Room
Topic: Feature request - Execution time
Replies: 5
Views: 649

Re: Feature request - Execution time

Thanks for the further information. It might be that our Slippage simulation is an easier way to test the effects that you want. For example, adding slippage to your entries and exits can simulate an unfavorable execution price - similar to what you may see if there was a network delay. If your stra...
by tickstory
Sat Aug 14, 2021 2:35 am
Forum: General Discussion
Topic: How much GB is 10 years data 28 pairs
Replies: 22
Views: 4004

Re: How much GB is 10 years data 28 pairs

Hello,

Yes, Tickstory will retry any failed attempts to download the data. This could occur if the server is currently busy (eg. trying to download too many symbols at once) or slow internet connection.

Thanks.
by tickstory
Fri Aug 13, 2021 3:37 am
Forum: General Discussion
Topic: How much GB is 10 years data 28 pairs
Replies: 22
Views: 4004

Re: How much GB is 10 years data 28 pairs

Hi Erpthetrader,

All you should need to do is select 'Download' on the EURAUD pair and then select the date range that is missing. The date ranges available for each symbol are listed here.

Hope this helps.
by tickstory
Thu Aug 12, 2021 10:42 pm
Forum: Beta Discussion Room
Topic: Feature request - Execution time
Replies: 5
Views: 649

Re: Feature request - Execution time

Hi Gu00hero,

Are you referring to the delay between the submission of a new order to the time it arrives to be executed? Like simulating some sort of network delay?

Thanks.
by tickstory
Thu Aug 12, 2021 10:38 pm
Forum: New features & suggestions
Topic: Persistent downloads queue status
Replies: 5
Views: 1862

Re: Persistent downloads queue status

Hello, Thank you both for the feedback. We totally hear you and are redirecting all these "larger" requests into our next major release of the software (technically speaking, it is defined as "larger" as it will need extra databases to store state, etc). Unfortunately this does take time and might g...
by tickstory
Tue Aug 10, 2021 6:14 am
Forum: Global
Topic: Error download XAUUSD data
Replies: 5
Views: 649

Re: Error download XAUUSD data

Hi Supphalerk,

Please work through the trouble-shooting steps that were listed on the last post.

Thanks.
by tickstory
Tue Aug 10, 2021 6:12 am
Forum: Issue/Bug tracking
Topic: Reinstalling TickStory
Replies: 5
Views: 686

Re: Reinstalling TickStory

Hi Tribo, Thanks for providing the details. Unfortunately we still couldn't find the email address you provided. Note that we do not have access to your PayPal email unless you provided it in the order form (which doesn't appear to be the case). Your license email address will be the same one you re...
by tickstory
Sun Aug 08, 2021 11:03 pm
Forum: Global
Topic: Error download XAUUSD data
Replies: 5
Views: 649

Re: Error download XAUUSD data

Hi Supphalerk, It looks like you haven't included the attachment? If you are getting an error such as "timeout", then this means that something on your PC or internet connection is blocking Tickstory from working. Here's how to trouble-shoot: 1) Click on this link in your web-browser. Does it downlo...