Hi Alan,
Thanks for touching base. Our v2 update is complete re-write so it is taking longer than anticipated. We're working towards getting a beta out ideally before the end of the year.
Apologies for the wait but we hope it will be worth it.
Kind regards.
Search found 4434 matches
- Tue Jul 12, 2022 11:00 am
- Forum: New features & suggestions
- Topic: Export to MT4 Parameters
- Replies: 4
- Views: 5004
- Mon Jul 11, 2022 11:02 pm
- Forum: General Discussion
- Topic: Please send email with download link for new update
- Replies: 3
- Views: 378
Re: Please send email with download link for new update
Hi Gsolomos,
Your download link has been resent to your email. Please click on it to get the latest version.
Thanks.
Your download link has been resent to your email. Please click on it to get the latest version.
Thanks.
- Sun Jul 10, 2022 11:28 pm
- Forum: Issue/Bug tracking
- Topic: Unable to connect to Dukascopy Datasource
- Replies: 1
- Views: 204
Re: Unable to connect to Dukascopy Datasource
Hi Udy,
You may have come across a moment where Dukascopy are performing weekend system maintenance (or your internet connection had issues). There is no issue on our side right now accessing the data.
Thanks.
You may have come across a moment where Dukascopy are performing weekend system maintenance (or your internet connection had issues). There is no issue on our side right now accessing the data.
Thanks.
- Sat Jul 09, 2022 9:37 am
- Forum: General Discussion
- Topic: Assistance required for purchase
- Replies: 1
- Views: 238
Re: Assistance required for purchase
Hello,
Could you please provide further details of the error/problem you are having?
Thanks.
Could you please provide further details of the error/problem you are having?
Thanks.
- Tue Jul 05, 2022 11:20 pm
- Forum: Issue/Bug tracking
- Topic: 2 hour Shift between data from tickstory and dukascopie
- Replies: 3
- Views: 337
Re: 2 hour Shift between data from tickstory and dukascopie
Hi Robert,
Great to hear you solved the problem
We're happy to leave your post here as sometimes it can help other users when they're trouble-shooting a similar issue.
Thanks & have a good day also!
Great to hear you solved the problem

Thanks & have a good day also!
- Mon Jul 04, 2022 10:21 pm
- Forum: Issue/Bug tracking
- Topic: 2 hour Shift between data from tickstory and dukascopie
- Replies: 3
- Views: 337
Re: 2 hour Shift between data from tickstory and dukascopie
Hi Robert, If you have set your Timezone to "None" in the Export window, then Tickstory uses the raw, unchanged timestamp from Dukascopy. Please make sure that there are no time-shifts going on when you import into your system and/or when you are comparing an export from Dukascopy (they have a 'loca...
- Thu Jun 30, 2022 11:22 pm
- Forum: General Discussion
- Topic: NASDAQ Composite missing
- Replies: 1
- Views: 317
Re: NASDAQ Composite missing
Hi Achalendra,
Thanks for highlighting this. This symbol since been discontinued - we have now updated the page to reflect this.
We are looking at providing alternatives to this data in the future.
Thanks.
Thanks for highlighting this. This symbol since been discontinued - we have now updated the page to reflect this.
We are looking at providing alternatives to this data in the future.
Thanks.
- Wed Jun 29, 2022 4:49 am
- Forum: New features & suggestions
- Topic: Optimization with >4gb TickData
- Replies: 4
- Views: 560
Re: Optimization with >4gb TickData
Hi Max, We've just tried a test by exporting EURUSD from 2008-2022 (approx 18GB FXT) and successfully run 2 passes on the Strategy Tester using "MACD Sample" EA. Of course, the point is not to negate what you are saying but it does highlight our usual recommendation to adjust your testing accordingl...
- Tue Jun 28, 2022 1:15 am
- Forum: Issue/Bug tracking
- Topic: GBPUSD60_0.fxt is read-only
- Replies: 1
- Views: 264
Re: GBPUSD60_0.fxt is read-only
Hi Nicholas,
The 'read-only' message is only a notification, not an error. It does not affect your results and can be safely ignored.
Thanks.
The 'read-only' message is only a notification, not an error. It does not affect your results and can be safely ignored.
Thanks.
- Sun Jun 26, 2022 12:19 am
- Forum: New features & suggestions
- Topic: Optimization with >4gb TickData
- Replies: 4
- Views: 560
Re: Optimization with >4gb TickData
Hi Max, From what we have seen, users can test beyond these limits however there may be issues depending on your EA and how it utilizes memory, etc. Your best bet is to test with the size of data set that you need and if you encounter any problems (eg. out of memory errors), try test with smaller su...