WHERE IS THE DAX?

Historical data from European markets.

WHERE IS THE DAX?

Postby DrTrader » Sun Feb 10, 2019 8:25 pm

Hi Support and Chat,
I don't know why but I can download or export all the data except the DAX and this the one I need more.

Can you check this out please?
Who has the same problem?

"Server busy or unavailable."

Thank you

Greg
DrTrader
 
Posts: 4
Joined: Sun Feb 10, 2019 8:20 pm

Re: WHERE IS THE DAX?

Postby tickstory » Sun Feb 10, 2019 9:35 pm

Hi DrTrader,

We've just tested access to DEUIDXEUR (DAX) and there is no issue. Firstly try the 'Test' button in File->Settings->Dukascopy Settings and please confirm the test is okay?
You may want to retry again on Monday as sometimes Dukascopy perform weekend maintenance.

Thanks.
tickstory
 
Posts: 3450
Joined: Sun Jan 06, 2013 12:27 am

Re: WHERE IS THE DAX?

Postby DrTrader » Mon Feb 11, 2019 6:14 am

Hi Support,
Thank you for ryou fast answer.
I runned the test and it was OK.
But when I try again this morning I have the same issue.
I'm trying to export data from 01/01/2007 to 31/12/2018.

I confirm everything is OK with pairs but all the indices don"t work.

Can I share you my desktop to show you?

Thank you

Greg
DrTrader
 
Posts: 4
Joined: Sun Feb 10, 2019 8:20 pm

Re: WHERE IS THE DAX?

Postby tickstory » Mon Feb 11, 2019 9:40 pm

Hi Greg,

Could you please elaborate on why it "doesn't work"? Are you unable to export or test? If the latter, have you checked the Journal tab to see if there is any issue?

Also, please ensure that you have acquired your DAX settings using this method:

viewtopic.php?f=2&t=809

This will ensure that you have the correct settings for the DAX symbol (you should only need to do this once and then save your settings). Next, ensure you firstly test with a standard EA such as "Moving Average" to ensure that you are getting results.

Hope this helps.
tickstory
 
Posts: 3450
Joined: Sun Jan 06, 2013 12:27 am

Re: WHERE IS THE DAX?

Postby DrTrader » Mon Feb 11, 2019 11:18 pm

Hi,
Indices don't work (DJ, DAX, CAC, ...) because I can't download them.
All the pairs are ok but not the indices.

I thought it was because there are not indices on FBS broker.

Please find in attached file the journal tab.

I will try your link.

Let me know if you think to something else.

Greg
Attachments
error dax.PNG
DrTrader
 
Posts: 4
Joined: Sun Feb 10, 2019 8:20 pm

Re: WHERE IS THE DAX?

Postby tickstory » Tue Feb 12, 2019 9:41 pm

Hi Greg,

Thanks for the further information. The reason why you are getting this error is because you are attempting to download data from an earlier date that what is available. Please check out this link for the earliest data available for each symbol:

https://tickstory.com/dukascopy-histori ... te-ranges/

Thanks.
tickstory
 
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Re: WHERE IS THE DAX?

Postby DrTrader » Sat Feb 16, 2019 11:53 am

Hello,
You are right It was only about the dates.

Thank you

Do you think you will find older tick data for indices?

Greg
DrTrader
 
Posts: 4
Joined: Sun Feb 10, 2019 8:20 pm


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