I would like to reset the license

General discussion about the Tickstory Lite software package.
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khoahuynh
Posts: 4
Joined: Mon Jun 11, 2018 8:41 am

I would like to reset the license

Post by khoahuynh »

I would like to reset the license for installing on new PC. Please help!

tickstory
Posts: 3871
Joined: Sun Jan 06, 2013 12:27 am

Re: I would like to reset the license

Post by tickstory »

Hello,

Could you please provide us with your email address you used when registering your license so we can assist further? (No personal information will be disclosed on the forum).

Thanks.

tickstory
Posts: 3871
Joined: Sun Jan 06, 2013 12:27 am

Re: I would like to reset the license

Post by tickstory »

Hi Khoahuynh,

Thanks for the details - you should be able to use your new machine now.

Thanks.
P.S. We will update your email address on this forum to match your license.

khoahuynh
Posts: 4
Joined: Mon Jun 11, 2018 8:41 am

Re: I would like to reset the license

Post by khoahuynh »

Thanks!

pabz
Posts: 2
Joined: Tue Sep 04, 2018 11:47 pm

Re: I would like to reset the license

Post by pabz »

Hi,
This topic is kind of what I was looking for..
Here is my question,
I have installed tickstory (registered) more than 2 times on different pc's because I have been optimizing my pc's and changing Hard drives for more space.
Now, on one of my pc's, the software doesn't stay registered... and both, when I launch MT4, it gives me this message..
NOTE: No official support is available for this feature and it could stop working with future versions of MT4.

What should I do?

Thanks for your help

tickstory
Posts: 3871
Joined: Sun Jan 06, 2013 12:27 am

Re: I would like to reset the license

Post by tickstory »

Hi Pabz,

This isn't a licensing related message but simply a notification. Once you press OK, everything proceeds as usual.

Regards.

pabz
Posts: 2
Joined: Tue Sep 04, 2018 11:47 pm

Re: I would like to reset the license

Post by pabz »

Oh I see.. then everything is all good.
Thanks for your help!

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