The historical data in MT4 is empty after download the tick

General discussion about the Tickstory Lite software package.

The historical data in MT4 is empty after download the tick

Postby thomas2004ch » Wed Aug 29, 2018 5:20 pm

Hi,

I am not the first tmie to download the tick datas to the MT4. But today after I've downloaded the TickDatas for another MT4, the historical datas in MT4 are empty. I am not sure where I did wrong. Here are my configurations:

1.
Location where the MT4 is installed: Z:\Eigene_Dateien\MT4\Server_1\Flatex

2.
The "Open Data Folder" under menu File in MT4 will go to the same directory as above.

3.
And here are the configurations in TickStory shown in screenshots.

4.
I can launch the MT4 from the TickStory.
Attachments
TS_1.jpg
TS_2.jpg
Last edited by thomas2004ch on Wed Aug 29, 2018 5:23 pm, edited 1 time in total.
thomas2004ch
 
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Re: The historical data in MT4 is empty after download the t

Postby thomas2004ch » Wed Aug 29, 2018 5:22 pm

The Historical Data in MT4 are empty.
Attachments
MT4.jpg
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Re: The historical data in MT4 is empty after download the t

Postby tickstory » Wed Aug 29, 2018 10:34 pm

Hi Thomas,

Go to Metatrader File->Open Data folder and ensure your data folder matches with where Tickstory has exported. You should also see the corresponding HST data files in the history/<servername> folder.
I also notice that your Metatrader symbol seems to have a "." after it. Make sure you have "mapped" your symbol accordingly when you export so EURUSD maps to EURUSD. (Note the period at the end).

"Mapping" symbols is described in the manual and also if you search the forum for "map to".

Thanks.
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Re: The historical data in MT4 is empty after download the t

Postby thomas2004ch » Thu Aug 30, 2018 6:07 am

Hi TickStory,

Indeed that I forgot to map hte 'EUUSD' to 'EURUSD.'. But what can I do now? Is there a way to repair it? Or must I redownload the tickdatas?

Besides, I notice, after I've saved the MetaTrader Info (.mt4config) and re-open it, the 'Map to' is empty. This means the 'Map to' is not saved. Why?

Thomas
thomas2004ch
 
Posts: 37
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Re: The historical data in MT4 is empty after download the t

Postby tickstory » Fri Aug 31, 2018 12:55 am

Hi,

If you are an advanced user, you can use the FXT Editor to edit the FXT files' "symbol" property. Otherwise, I suggest that you re-export again.

We have PM'd you a fix for the saving of the "map to" symbol. If this fix works for you we'll bundle it into a v1.8.9.5 release.

Thanks.
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