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Export data format problem

PostPosted: Tue Sep 25, 2018 6:22 am
by patrickf127
Hello,

Why my export data format is not symbol.csv ? Please refer to my screen captured file.

Thanks!

Re: Export data format problem

PostPosted: Sat Sep 29, 2018 9:45 pm
by tickstory
Hi Patrick,

The files you are looking at are the downloaded tick data information, not the CSV file you have exported. Make sure you have specified a full output pathname/filename as mentioned in our documentation.

Please take a moment to go through our help videos here to learn more about exporting:

https://tickstory.com/articles/how-to-d ... ical-data/
https://tickstory.com/articles/how-to-d ... tick-data/

And of course the manual:

https://tickstory.com/help/tickstorylit ... ile_export

Thanks.