Tickstory upgrade email went to Spam

General discussion about the Tickstory Lite software package.

Tickstory upgrade email went to Spam

Postby zm3000 » Tue Nov 20, 2018 10:20 pm

Hi

I was unvailable due to my work. I didn't recieve any email news about the new update of tickstory.
I noticed that the mail was in my spam box and, as an old customer, I had a discount. Unfortunatly, the time has passed and I would like to know if I can use it for buying the new software Tickstory.

Thanks
zm3000
 
Posts: 3
Joined: Sun Oct 01, 2017 8:09 am

Re: Tickstory upgrade email went to Spam

Postby tickstory » Wed Nov 21, 2018 10:58 pm

Hi Zm3000,

We can definitely help you out. Could you please post the email address or order number reference? We couldn't find any record on the email you have provided.
(Just reply to this thread and we will ensure that your email is not shown publicly).

Thanks.
tickstory
 
Posts: 3670
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory upgrade email went to Spam

Postby zm3000 » Sun Nov 25, 2018 9:31 pm

did you see my email? thanks
zm3000
 
Posts: 3
Joined: Sun Oct 01, 2017 8:09 am

Re: Tickstory upgrade email went to Spam

Postby tickstory » Mon Nov 26, 2018 3:44 am

Yes, thanks - we got it and sent an email reply.

Kind regards.
tickstory
 
Posts: 3670
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory upgrade email went to Spam

Postby Jet_Toyco » Thu Dec 27, 2018 1:15 pm

Hi there, I bought tickstory but I haven't chosen the optional $10 subscription for updates

How can I get that $10 monthly subscription so I can update my tickstory? :)
Jet_Toyco
 
Posts: 6
Joined: Sun Nov 25, 2018 12:50 pm

Re: Tickstory upgrade email went to Spam

Postby tickstory » Fri Dec 28, 2018 2:51 am

Hi Jet_Toyco, unfortunately subscriptions cannot be resumed ad-hoc and/or if they are cancelled and will require a re-purchase of a new license. We'll follow up in an email with some more details to assist you further.
Thanks.
tickstory
 
Posts: 3670
Joined: Sun Jan 06, 2013 12:27 am


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