Tickstory upgrade email went to Spam

General discussion about the Tickstory Lite software package.
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zm3000
Posts: 3
Joined: Sun Oct 01, 2017 8:09 am

Tickstory upgrade email went to Spam

Post by zm3000 »

Hi

I was unvailable due to my work. I didn't recieve any email news about the new update of tickstory.
I noticed that the mail was in my spam box and, as an old customer, I had a discount. Unfortunatly, the time has passed and I would like to know if I can use it for buying the new software Tickstory.

Thanks

tickstory
Posts: 3807
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory upgrade email went to Spam

Post by tickstory »

Hi Zm3000,

We can definitely help you out. Could you please post the email address or order number reference? We couldn't find any record on the email you have provided.
(Just reply to this thread and we will ensure that your email is not shown publicly).

Thanks.

zm3000
Posts: 3
Joined: Sun Oct 01, 2017 8:09 am

Re: Tickstory upgrade email went to Spam

Post by zm3000 »

did you see my email? thanks

tickstory
Posts: 3807
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory upgrade email went to Spam

Post by tickstory »

Yes, thanks - we got it and sent an email reply.

Kind regards.

Jet_Toyco
Posts: 6
Joined: Sun Nov 25, 2018 12:50 pm

Re: Tickstory upgrade email went to Spam

Post by Jet_Toyco »

Hi there, I bought tickstory but I haven't chosen the optional $10 subscription for updates

How can I get that $10 monthly subscription so I can update my tickstory? :)

tickstory
Posts: 3807
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory upgrade email went to Spam

Post by tickstory »

Hi Jet_Toyco, unfortunately subscriptions cannot be resumed ad-hoc and/or if they are cancelled and will require a re-purchase of a new license. We'll follow up in an email with some more details to assist you further.
Thanks.

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