Even without Tickstory in the mix, things can get a little confusing. For example, if you are running Metatrader from the Windows menu, it by default runs in "normal" mode.
Let's ignore Tickstory for the moment - the first thing to do is ensure that Metatrader is running in portable mode.
That is, whatever menu links or short-cuts you might be clicking on to start Metatrader, make sure they have the command-line switch "/portable" in them. Then start Metatrader with this short-cut. You can confirm Metatrader is using the correct folder by going to File
->Open Data Folder
. If it doesn't open your external drive location, then you need to fix this problem first.
Once you have confirmed that you are running in portable mode, make sure you have logged into your account successfully
. This will ensure all the broker's configuration is downloaded to your portable location.
Once you are satisfied your Metatrader is running in portable mode, it's time to configure Tickstory as described in the manual
We have made a note to create a more detailed document on the process, however there are a few resources already available out there to configure MT4's portable mode such as:
https://www.metatrader4.com/en/trading- ... start_comm
If you are having a specific issue, please send us some screenshots and we'll help out. It will also help feed into any information that might be missing in our documentation.