Metatrader 4 Installation invalid/not found

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Metatrader 4 Installation invalid/not found

Postby StyriaTrading » Wed Nov 23, 2016 1:51 pm

Hello,

I want to give the path of the MT4 Installation in the Settings of Tickstory, but it is not accepted by Tickstory.

I also have already started Metatrader 4. Do you know, what is the correct path?

I typed in the path in AppData and the Terminalnumber directory.
StyriaTrading
 
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Re: Metatrader 4 Installation invalid/not found

Postby tickstory » Thu Nov 24, 2016 8:20 am

Hi StryiaTrading,

If you are getting this error, please check the following:

1) That you are selecting the installation folder of Metatrader (i.e. it is usually something like C:\Program Files (x86)\Metatrader).
2) That you have started Metatrader once and allowed it to connect to your broker (that is, you need to log in successfully). This allows MT4 to download important files from the server (such as the symbols your MT4 supports).
3) If you are using a portable installation, ensure you have correctly started up MT4 in "portable" mode (see these thread for more details: viewtopic.php?f=2&t=919).

If you continue to have issues, appreciate if you can give us a screenshot of:

1) Your Tickstory File->Settings->MT4 Settings (along with the folder you are trying to select)
2) Your MT4 File->Open Data Folder and;
    * the contents of "origin.txt" in that folder.
    * the folder contents of <DataFolder>/history/<Your Server Servername> (there should be a symbols.sel file in here, otherwise Tickstory you have not completed step 2 above fully).
Once you have provided with the necessary trouble-shooting details, you can use the following workaround to edit the config file directly by:

1) Quitting all running instances of Tickstory.
2) Open an explorer window and browse to C:\Users\(YourUsername)\AppData\Roaming\Tickstory\Tickstory Lite
3) Make a backup copy of the TickstoryLite.config file just in case (Select it, CTRL-C, CTRL-V).
3) Text edit the file TickstoryLite.config
4) In a text editor (such as Notepad), modify the "Mt4Settings" XML information so it looks similar the following (i.e. fill in the Mt4InstallDir and BaseDataDir details to match your own configuration):
Code: Select all
    <Mt4Settings Mt4InstallDir="C:\Program Files (x86)\Metatrader 4"
        ServerName="MetaQuotes-Demo" BaseDataDir="C:\Users\(YourName)\AppData\Roaming\MetaQuotes\Terminal\50CA3DFB510CC5A8F28B48D1BF2A5702"
        LaunchCmdLineArgs="" />


Thanks.
tickstory
 
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Re: Metatrader 4 Installation invalid/not found

Postby StyriaTrading » Thu Nov 24, 2016 4:09 pm

Thank you! Solved.
StyriaTrading
 
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Re: Metatrader 4 Installation invalid/not found

Postby tickstory » Thu Nov 24, 2016 7:35 pm

Excellent news! If you have any other information other than the above, please let us know!
tickstory
 
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Re: Metatrader 4 Installation invalid/not found

Postby wdwysong » Tue Jun 27, 2017 12:46 am

I'm having the same problem. I changed the config file, but that didn't help. It "appeared" to fix the issue at first, but then I received a similar message about the installation directory. Any other ideas? Thanks.
wdwysong
 
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Re: Metatrader 4 Installation invalid/not found

Postby tickstory » Tue Jun 27, 2017 6:21 am

Hi Wdwysong,

Does this issue relate to your original message here: viewtopic.php?f=2&t=1483 or is this a different issue? If it's different, could you please post a screenshot of your Tickstory MT4 Settings, the contents of your Program Files directory and the error message you are getting.

Thanks.
tickstory
 
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Joined: Sun Jan 06, 2013 12:27 am


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