Exception when attempting to view chart/data for pair

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Exception when attempting to view chart/data for pair

Postby GizmoTN » Sat Jun 03, 2017 6:07 pm

I get this error and a red x at the bottom of the window that pops up. Perhaps a .net threading issue?

Product name: Tickstory Lite
Product version: 1.8.9.1
Details:
Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.ArrayList.get_Item(Int32 index)
at System.Windows.Forms.ToolStripItemCollection.get_Item(Int32 index)
at System.Windows.Forms.ToolStrip.OnPaint(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.StatusStrip.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
GizmoTN
 
Posts: 2
Joined: Sat Jun 03, 2017 6:02 pm

Re: Exception when attempting to view chart/data for pair

Postby tickstory » Sat Jun 03, 2017 7:53 pm

Hi GizmoTN,

Thanks for the report. Are you consistently receiving this error or only when performing a series of operations?

Thanks.
tickstory
 
Posts: 3148
Joined: Sun Jan 06, 2013 12:27 am

Re: Exception when attempting to view chart/data for pair

Postby GizmoTN » Sat Jun 03, 2017 9:49 pm

I've seen it a few times for different pairs. I've been importing continuously so that might have something to do with it but have only tried to view the charts/data for pairs that were already present.
GizmoTN
 
Posts: 2
Joined: Sat Jun 03, 2017 6:02 pm

Re: Exception when attempting to view chart/data for pair

Postby tickstory » Sun Jun 04, 2017 8:42 am

Hi GizmoTN, thanks for the further information. We have a note about this issue that it can occur when performing multiple operations, however have not been able to tie it down to a sequence. We are currently working on re-writing these modules entirely which will address the issue.

Regards.
tickstory
 
Posts: 3148
Joined: Sun Jan 06, 2013 12:27 am


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