Problem after exporting data (incorrect data spikes)

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Problem after exporting data (incorrect data spikes)

Postby kaceha » Sun Jul 09, 2017 4:42 pm

Hi,

I`m new user of tickstory, can anyone tell me why me data looks like on the screenshot after export to mt4 ? It`s not posible to do anything on souch charts.

Thank you.
Attachments
2017-07-09_18h25_01.png
kaceha
 
Posts: 1
Joined: Sun Jul 09, 2017 4:23 pm

Re: Problem after exporting data

Postby tickstory » Mon Jul 10, 2017 6:31 am

Hello,

Please ensure you have downloaded the official version from the link you were given when you purchased:

1) Uninstall any existing unauthorized/pirated/cracked versions you have on your machine(s). It is highly recommended you perform a full virus scan of your computer after this. Unfortunately we cannot provide any support or assistance for any issues with this.
2) Install the official version of Tickstory and apply your license.
3) Re-generate your exported MT4 data and test again.

Thanks.
tickstory
 
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Joined: Sun Jan 06, 2013 12:27 am


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