Re : Payment for tick data

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Re : Payment for tick data

Postby missionsoftware » Sun Sep 17, 2017 7:02 am

Hi
I have selected some products when i fill the payment it does not go further says invalid payment and i want to pay by paypal how can i fix this issue and pay for the products .Thanks
missionsoftware
 
Posts: 2
Joined: Sun Sep 17, 2017 6:31 am

Re: Re : Payment for tick data

Postby tickstory » Sun Sep 17, 2017 9:26 pm

Hi there,

That's unusual. Could you please send us a screenshot of your order page (i.e. with all the details filled in) so we investigate what the issue might be? If you have an order number, this would also be very helpful.

Thanks!
tickstory
 
Posts: 3147
Joined: Sun Jan 06, 2013 12:27 am

Re: Re : Payment for tick data

Postby missionsoftware » Mon Sep 18, 2017 1:40 pm

Please checck the image their is no order number i click checkout and submit order it is showing invalid all time even my friend also tried so it their other way i can order ?
Attachments
tick story.png
tick story.png (3.99 KiB) Viewed 1140 times
missionsoftware
 
Posts: 2
Joined: Sun Sep 17, 2017 6:31 am

Re: Re : Payment for tick data

Postby tickstory » Tue Sep 19, 2017 8:33 am

Hi there,

Unfortunately the screenshot doesn't show the details you have entered. We would need the details to understand why the message is appearing. In some cases, it could be due to your geographical location due to restrictions to certain countries. Please let us know these details so we can assist further. We will ensure that no personal details are published on the forum.

Thanks.
tickstory
 
Posts: 3147
Joined: Sun Jan 06, 2013 12:27 am


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