Error:Unable to connect to remote server [Dukascopy offline]

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Error:Unable to connect to remote server [Dukascopy offline]

Postby Paulius » Sat Mar 10, 2018 10:18 am

Hello,
I'm getting this error:
The internet connection is good
Attachments
error.png
Paulius
 
Posts: 1
Joined: Sat Mar 10, 2018 10:13 am

Re: Error:Unable to connect to remote server [Dukascopy offl

Postby tickstory » Sat Mar 10, 2018 10:10 pm

Hi Paulius,

It appears that Dukascopy might be performing some weekend maintenance since their JForex platform is also affected. Unfortunately we cannot do anything on our side and need to wait for services to hopefully be restored soon.

Thanks.
tickstory
 
Posts: 3250
Joined: Sun Jan 06, 2013 12:27 am

Re: Error:Unable to connect to remote server [Dukascopy offl

Postby tickstory » Mon Mar 12, 2018 8:34 am

Just an update on this: We believe that this issue should now be resolved - it is likely that Dukascopy made some server changes which need to propagate through the network. It may take some additional time for users in certain locations/ISPs. If you are continuing to have issues after the next few days, please let us know.

Thanks.
tickstory
 
Posts: 3250
Joined: Sun Jan 06, 2013 12:27 am


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