Application error + Download issue (China)

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Application error + Download issue (China)

Postby luppy » Wed Aug 15, 2018 6:07 pm

1. first bug
产品名称:Tickstory Lite\r\n产品版本:1.8.9.3\r\n详细信息:\r\n 无法访问已释放的对象。
对象名:“c8ebaf55161d0d25da25a130869375de8”。
在 System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
在 A.c006f12d922b4d0b99f407c4027fd35f6.ce9ef2c38f55e2d4d2922907a8eda2e9b(Symbol , DateTime , CancellationToken )
在 A.c006f12d922b4d0b99f407c4027fd35f6.c039f3d336cf214ece3c90ab7fb3af71d.c9b0d4e575d48eeb59cfde5ef057c012f()
在 System.Threading.Tasks.Task`1.InnerInvoke()
在 System.Threading.Tasks.Task.Execute()
在 System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
在 A.c8ebaf55161d0d25da25a130869375de8.c9411357ade1cf6e66560ac4a42a53fbf(String )
在 A.c006f12d922b4d0b99f407c4027fd35f6.c9f3d8bc8bd4c832ca9afe848722f64b8(String )
在 A.c006f12d922b4d0b99f407c4027fd35f6.cf768a15282e230c318be177a3518c4ee(Symbol , DateTime , DateTime , c8a391a4b5cf29a1280157e0cd2cb5904 , c6b37ae1734139606ba41aebbdcf3e25b )
在 A.c8ebaf55161d0d25da25a130869375de8.c6e1873e1de0eaa5a610af9ecf42cedec()
在 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
在 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
在 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

2. second bug
I can not download data, log display as follow:

16-08-2018 02:02 在下载过程中发生错误:基础连接已经关闭: 接收时发生错误。(网址:http://datafeed.dukascopy.com/datafeed/AUDSGD/2018/07/12/09h_ticks.bi5)
16-08-2018 02:02 在下载过程中发生错误:基础连接已经关闭: 接收时发生错误。(网址:http://datafeed.dukascopy.com/datafeed/AUDSGD/2018/07/12/08h_ticks.bi5)
16-08-2018 02:02 在下载过程中发生错误:基础连接已经关闭: 接收时发生错误。(网址:http://datafeed.dukascopy.com/datafeed/AUDSGD/2018/07/12/07h_ticks.bi5)
16-08-2018 02:02 在下载过程中发生错误:基础连接已经关闭: 接收时发生错误。(网址:http://datafeed.dukascopy.com/datafeed/AUDSGD/2018/07/12/06h_ticks.bi5)
16-08-2018 02:02 在下载过程中发生错误:基础连接已经关闭: 接收时发生错误。(网址:http://datafeed.dukascopy.com/datafeed/AUDSGD/2018/07/12/05h_ticks.bi5)
luppy
 
Posts: 3
Joined: Wed Aug 15, 2018 5:33 pm

Re: Application error + Download issue (China)

Postby tickstory » Wed Aug 15, 2018 10:53 pm

Hi Luppy,

Regarding your errors:

1) If you can get this error to occur consistently, could you please give us the exact sequence of steps that you use to make the error appear? We will try reproducing it on our side.

2) It looks like you are being blocked by a Chinese firewall. We have followed up to your other post here: viewtopic.php?f=4&t=1707&p=8159.

Thanks.
tickstory
 
Posts: 3561
Joined: Sun Jan 06, 2013 12:27 am

Re: Application error + Download issue (China)

Postby luppy » Thu Aug 16, 2018 3:44 am

Hi tickstory,

1) This error only happened once.

2) I will use VPN to solve the problem.

Thanks.
luppy
 
Posts: 3
Joined: Wed Aug 15, 2018 5:33 pm

Re: Application error + Download issue (China)

Postby tickstory » Thu Aug 16, 2018 10:50 am

Thanks for the further information, Luppy. We've tried to reproduce 1) but can't seem to. Not sure if it's related to your download errors. It seems that it might have occurred while you were viewing a chart? If you manage to get some further information please let us know.
Re: Downloading, we've put the suggestion to use https instead of http on our list.

Thanks.
tickstory
 
Posts: 3561
Joined: Sun Jan 06, 2013 12:27 am


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