Downloading too much slow

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Downloading too much slow

Postby trader55 » Wed Nov 28, 2018 10:49 am

I think where is a bug, with my standard version it takes 10/15 mn to download one year of one pair.
So one hour for downloading 4 yeas for on pair.

Is it normal ? Does Dukaccopy server have identified that I am using a paid standard licence ?

What about downloading time of free release (4x more slower ? 10x ?)

Best regards
trader55
 
Posts: 16
Joined: Tue Jun 23, 2015 1:27 pm

Re: Downloading too much slow

Postby tickstory » Thu Nov 29, 2018 12:12 am

Hi Trader55,

The software will attempt to download within any limitations set by Dukascopy. We are not affiliated with Dukascopy.
Once the download has been completed, there will be a notable increase in processing speed on the same spec'd machine between Lite (Slow), Standard (Fast) and Professional (Fastest). The actual completion times will ultimately be determined by your CPU speed.

Thanks.
tickstory
 
Posts: 3473
Joined: Sun Jan 06, 2013 12:27 am

Re: Downloading too much slow

Postby trader55 » Thu Nov 29, 2018 9:31 am

Image

Processing time < 5% and downloading speed for one pair : 1-2 secondes per days. So the performance limitation is not coming from my CPU (8 cores).

I do not know why DukasCopy limits TickStory users maybe new agreements between ticstory & Dukas since 2 months ?
trader55
 
Posts: 16
Joined: Tue Jun 23, 2015 1:27 pm

Re: Downloading too much slow

Postby tickstory » Thu Nov 29, 2018 10:55 am

Hi,

If you are referring to the download of data from the servers, then yes, there have been recent changes with Dukascopy servers in the last 2 months which limit downloads.

Thanks.
tickstory
 
Posts: 3473
Joined: Sun Jan 06, 2013 12:27 am


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