Error 503 again

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Error 503 again

Postby trader55 » Fri Nov 30, 2018 1:48 am

Sorry to disturb you but I have acquired a paid standard version and downloading multiple pairs at the same time doesn't work.

I have tried to download data from two pairs at the same time and receive this message:
Server busy or unavailable : protocol error Error 503

The only solution for downloading without error is to proceed pairs by pairs, in fact when you say that client will have unlimited simultaneous downloads, that is not true.

Clients can only download data pairs by pairs (not simultaneous) because they receive error 503 when they tried two download 2 pairs

You can try yourself ? Maybe dukasserver is blocking or limiting tickstory ?

Would need clear answer from the support, I am using i7 processor with 8 cores running at 1%, so the problem does not come from my PC.

Thks you
Posts: 16
Joined: Tue Jun 23, 2015 1:27 pm

Re: Error 503 again

Postby tickstory » Fri Nov 30, 2018 10:28 am

Hi Trader55,

We've sent you a email to work with you to resolve this. Appreciate if you could reply when you get a moment.

Posts: 3583
Joined: Sun Jan 06, 2013 12:27 am

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