License key not working

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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KarlOskar
Posts: 2
Joined: Tue Oct 01, 2019 2:17 pm

License key not working

Post by KarlOskar »

Hi

I recently purchased a Standard Version of tickstory and installed one version on my laptop and one version on a VPS and all worked just fine.
Du to computer trouble I had to reformat the harddrive on my laptop and reinstall all my software.
I also switched to a new VPS provider and therefor deleted my tickstory version on the old VPS.

But when I try to activate the new tickstory installations useng the license key you sent me I get a message sating I have ecceded the maximum number of activations for the license.

So, now I have no working tickstory.
Can you help me please?

tickstory
Posts: 3805
Joined: Sun Jan 06, 2013 12:27 am

Re: License key not working

Post by tickstory »

Hi Karl,

Of course we can help. Can you please try re-activating again? It should work fine now since we have cleared the licenses for your old installations.

Thanks.

KarlOskar
Posts: 2
Joined: Tue Oct 01, 2019 2:17 pm

Re: License key not working

Post by KarlOskar »

Thank you very much.
It works just fine now.

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