TickInfoExpert

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
rob.james
Posts: 2
Joined: Tue Nov 27, 2018 9:53 am

Re: TickInfoExpert

Post by rob.james »

i have the same problem with avatrade, when putting the conf file i created in EA it doesnt saves it, err msg:

2018.11.27 10:18:09.847 2018.07.30 13:00:00 TickstoryInfoExpert-NASDAQ100 Settings NASDAQ100,H1: Error - could not open file Mt4.Ava Trade Ltd..Server.mt4config for writing. Ensure permissions have been granted.

this is in the tester

tickstory
Posts: 3805
Joined: Sun Jan 06, 2013 12:27 am

Re: TickInfoExpert

Post by tickstory »

Hi Rob,

Please check out our FAQ on resolving this:

https://tickstory.com/help/tickstorylit ... infoexpert

Thanks.

rob.james
Posts: 2
Joined: Tue Nov 27, 2018 9:53 am

Re: TickInfoExpert

Post by rob.james »

this issue was resolved now i am on a demo account in AVA all seems fine but it doesnt work,
attaching an image
Attachments
2018-11-28_0203.png

tickstory
Posts: 3805
Joined: Sun Jan 06, 2013 12:27 am

Re: TickInfoExpert

Post by tickstory »

Hi Rob,

Please check the "Journal" tab to know whether the EA has run. For the EA to run, you must have at least one tick come in from the broker.

Thanks.

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