TickInfoExpert

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.

Re: TickInfoExpert

Postby rob.james » Tue Nov 27, 2018 10:07 am

i have the same problem with avatrade, when putting the conf file i created in EA it doesnt saves it, err msg:

2018.11.27 10:18:09.847 2018.07.30 13:00:00 TickstoryInfoExpert-NASDAQ100 Settings NASDAQ100,H1: Error - could not open file Mt4.Ava Trade Ltd..Server.mt4config for writing. Ensure permissions have been granted.

this is in the tester
rob.james
 
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Re: TickInfoExpert

Postby tickstory » Tue Nov 27, 2018 10:47 pm

Hi Rob,

Please check out our FAQ on resolving this:

https://tickstory.com/help/tickstorylit ... infoexpert

Thanks.
tickstory
 
Posts: 3540
Joined: Sun Jan 06, 2013 12:27 am

Re: TickInfoExpert

Postby rob.james » Wed Nov 28, 2018 1:18 am

this issue was resolved now i am on a demo account in AVA all seems fine but it doesnt work,
attaching an image
Attachments
2018-11-28_0203.png
rob.james
 
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Joined: Tue Nov 27, 2018 9:53 am

Re: TickInfoExpert

Postby tickstory » Mon Dec 03, 2018 10:21 am

Hi Rob,

Please check the "Journal" tab to know whether the EA has run. For the EA to run, you must have at least one tick come in from the broker.

Thanks.
tickstory
 
Posts: 3540
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