I can not transfer my licence to other computer!

General discussion about the Tickstory Lite software package.
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blogchik
Posts: 4
Joined: Mon May 13, 2024 1:01 pm

I can not transfer my licence to other computer!

Post by blogchik »

Hi, I can not transfer my licence to other computer! Start of the working with TickStory I registered two my computers on one licence. Nowadays I want to change my computer because it is very slow and working incorrectly. For this reason now I want to transfer my licence, but when I try to transfer app give to me error. "Code 304" I deleted app from my old computer and try again. But again app give me error. "Code 304".

Now how I can transfer my licence to other computer ?

tickstory
Posts: 4965
Joined: Sun Jan 06, 2013 12:27 am

Re: I can not transfer my licence to other computer!

Post by tickstory »

Hi Blogchik,

As part of your active subscription, we can help you with this. Please start the install the application on the new machine when you are ready (ensure it has been fully uninstalled from the old one).

Thanks.

blogchik
Posts: 4
Joined: Mon May 13, 2024 1:01 pm

Re: I can not transfer my licence to other computer!

Post by blogchik »

I have installed app on new machine.
(Fully uninistalled from old machine)
Last edited by blogchik on Tue May 14, 2024 7:18 am, edited 1 time in total.

tickstory
Posts: 4965
Joined: Sun Jan 06, 2013 12:27 am

Re: I can not transfer my licence to other computer!

Post by tickstory »

Great to hear everything is working!

blogchik
Posts: 4
Joined: Mon May 13, 2024 1:01 pm

Re: I can not transfer my licence to other computer!

Post by blogchik »

Not working! The app gives me error when I'm trying to register my licence

tickstory
Posts: 4965
Joined: Sun Jan 06, 2013 12:27 am

Re: I can not transfer my licence to other computer!

Post by tickstory »

Hi Blogchik,

We have just tested your license key and everything is working fine. Could you please elaborate on the error you are getting (or provide a screenshot) and when/where it is occurring?

Thanks.

blogchik
Posts: 4
Joined: Mon May 13, 2024 1:01 pm

Re: I can not transfer my licence to other computer!

Post by blogchik »

Oh, thanks! It's works!

tickstory
Posts: 4965
Joined: Sun Jan 06, 2013 12:27 am

Re: I can not transfer my licence to other computer!

Post by tickstory »

Great to hear - you're welcome!

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